Every enquiry seen. Every follow-up completed. Every opportunity tracked.
RuneLeads is the operational layer between an enquiry arriving and a patient booking — without replacing your staff or adding complexity.
Every enquiry gets an instant acknowledgement. Your team replies personally. If the patient goes quiet, structured follow-ups bring them back. Every lead is tracked from first contact to booked — or marked as lost.
RuneLeads is currently in its founding partner phase. Onboarding is handled directly. If it looks like a fit, book a free audit — no cost, no commitment.
RuneLeads works best for private dental clinics that are already receiving patient enquiries and want to make sure more of those enquiries turn into booked consultations.
When a private patient enquires about implants or cosmetic treatment, they're contacting more than one clinic. They book with whoever responds first and follows up properly. If that isn't you, the revenue is gone — and most of the time, you won't even know you lost them.
Most clinics take hours to reply — if they reply at all. By then, the patient has already heard back from a competitor and made their decision.
A patient who doesn't reply isn't necessarily gone — they're busy, or comparing options. One message and silence from your side hands them to someone else.
Without tracking, you have no idea how many enquiries go cold each month. The revenue is leaving quietly — and there's no way to see it happening.
Managing patient enquiries from an inbox means things get buried, forgotten, and dropped. There's no status, no reminders, no structure — just hope that patients circle back.
The environment for private dental clinics has shifted. The cost of acquiring an enquiry has risen. The competition for each patient has increased. And patients are more likely than ever to contact multiple clinics before committing.
Marketing costs continue to rise — every enquiry costs more to generate than it did before.
Private treatment competition is increasing — patients have more options and less patience for slow responses.
Patients contact multiple clinics before booking — the first to respond properly usually wins.
Small response delays matter more than ever — hours of silence in a competitive market can mean a lost booking.
"The most valuable enquiry is usually the one you've already paid to generate."
Making sure no enquiry is forgotten isn't about adding more technology. It's about making sure the structure is in place so every enquiry is seen, every follow-up is completed, and every opportunity is tracked.
A single missed Invisalign or implant enquiry can be worth £3,000–£5,000 to your clinic. Most clinics lose several enquiries per month through delayed responses, missed follow-ups, or unclear ownership.
Through delayed responses, forgotten follow-ups, or no clear ownership of who should reply.
A single Invisalign or implant enquiry that doesn't convert is thousands of pounds that went to a competitor.
Most clinics reply hours later — if at all. By then, the patient has heard from someone else and made their decision.
Currently in the founding partner phase across the UK
Onboarding is handled directly and personally. Case studies in progress. The first clinics joined because the problem was real and the fix was straightforward.
RuneLeads moves every lead through a clear, structured process. No missed enquiries. No forgotten follow-ups. Every lead has a clear status.
Via website form or email — captured instantly into the system.
Patient receives an immediate response confirming receipt and setting expectations.
You send your personal reply when ready. Status updates to "Contacted".
If yes → status moves to "Replied". If no → follow-up sequence begins.
Automated follow-up sent if no patient reply after 24 hours.
A second follow-up if still no reply after 72 hours.
Marked Closed (booked) or Lost — fully tracked, nothing forgotten.
CRMs. Automations. Marketing.
The problem isn't having systems.
It's how consistently they're actually used day-to-day.
That's the gap RuneLeads fills.
🔍 Book a free enquiry auditMost clinics already have processes in place. RuneLeads sits on top of what you already do — making sure the structure is there when it's needed most.
No new systems to learn
No disruption to your current setup
Just making sure what you already have actually works consistently, day-to-day
Step through the full RuneLeads journey — exactly what happens at each stage, in the order it happens.
Sent automatically at 09:14 — 0 minutes after enquiry received
Hi Sarah, thank you for getting in touch. We've received your enquiry and a member of our team will be in touch with you shortly. We look forward to speaking with you.
Hi Sarah, thank you for reaching out. I'd be happy to talk you through your options for dental implants and discuss pricing. Would you be available for a brief call this week or next?
Sarah hadn't replied. RuneLeads automatically sent a follow-up email on behalf of the clinic.
Hi Sarah, just following up on our previous message regarding dental implants. We're happy to answer any questions you have whenever suits you.
Will send automatically if Sarah still hasn't replied
Hi, sorry for the delay — I've been busy. I'd like to go ahead and book a consultation. Thursday at 2pm would work for me. Do you offer any payment options?
Hi Sarah, Thursday at 2pm is confirmed. We do offer finance options which we'll go through with you. Looking forward to meeting you.
Want this for your clinic?
Book a free enquiry audit →If RuneLeads helps recover even one missed enquiry per month, it can pay for itself many times over. The leads are already coming in — this is about making sure none of them disappear.
A single implant case is worth £2,000–£4,000+. Recovering even one missed enquiry per month more than covers the cost of the system.
This isn't about spending more on marketing. It's about properly handling what's already coming in — the enquiries currently going unanswered or unfollowed.
Patients notice when a clinic replies quickly and follows up properly. A structured system builds trust before they even walk through the door.
Most clinic owners realise within the first few minutes that they're losing enquiries they didn't know about. The audit is free — 15 minutes, no pitch.
Founding partners get discounted early pricing, closer founder-led support, and a direct line to shape how the product develops. Your price is grandfathered for life.
Founding partners join at a reduced rate that stays locked in — regardless of how pricing changes later.
Setup is handled directly by the founder. Personal, thorough, and straightforward — no handoffs or support tickets.
Your original price is locked in for the life of your account. If RuneLeads pricing increases later, your clinic keeps the price you joined on.
Founding partners have direct input into what gets built. Real needs from real clinics drive the roadmap.
There are 3 founding partner spots available. If you're a private dental clinic in the UK handling implant, Invisalign, or cosmetic enquiries, book a free audit and we'll talk through whether this is a fit.
RuneLeads uses secure HTTPS infrastructure, authenticated webhooks, environment-protected credentials, and restricted dashboard access. No medical records. No payment details.
Where is data stored?
Enquiry data is stored in a hosted cloud database with authenticated access controls. Access is restricted to authorised users and secured infrastructure only.
Who can access it?
Access is limited to authorised clinic users and secured environment infrastructure. Credentials are environment-protected and not exposed in the application layer.
Do you store medical records?
No. RuneLeads handles enquiry and communication workflow data only. No clinical records, diagnoses, or treatment histories are stored inside the system.
Do you store payment information?
No. RuneLeads does not store payment card details or any payment information. Billing for the service itself is handled separately.
Is it secure?
RuneLeads uses HTTPS encryption, authenticated webhook communication, secured environment variables, and restricted dashboard access. Data is not transmitted or stored insecurely.
Who owns the data?
The clinic owns its data. RuneLeads processes enquiry workflow information on behalf of the clinic. Data is not used for any purpose other than operating the service for that clinic.
GDPR & Privacy
Data is processed under clinic instruction. Access is restricted to authorised users only. No medical records are stored. No payment information is stored. RuneLeads handles enquiry workflow data only.
RuneLeads is intentionally focused on one problem: making sure existing enquiries are consistently handled and followed through. Nothing more, nothing less.
A lead generation agency
A marketing agency
A medical records platform
A replacement for reception staff
A practice management system
A CRM designed to run an entire clinic
Not sure whether RuneLeads is the right fit for your clinic? You can ask questions directly — about how the system works, what onboarding looks like, and whether it's relevant to your situation.
No sales call required. No obligation. Just an honest way to get your questions answered before deciding anything.
15 minutes · No cost · No obligation
I kept noticing the same pattern: private dental clinics spending real money on SEO, Google Ads, and marketing to generate enquiries — then losing those enquiries to slow replies, forgotten follow-ups, and no visibility over what happened.
The problem wasn't the marketing. It was what happened after the enquiry arrived. Reception is busy, inboxes get buried, and there's no system making sure every lead gets seen and followed through properly.
I built RuneLeads specifically for private dental clinics because the value of each enquiry is high — a single missed implant or Invisalign case can be worth thousands of pounds — and the fix is an operational one, not a marketing one.
The goal wasn't to build another CRM. It was to build a lightweight layer that makes sure no enquiry is forgotten, from the moment it arrives to the moment it's resolved — without requiring clinics to learn new systems or change how they work.
Built specifically for private dental clinics in the UK
Focused on practical enquiry handling, not software complexity
Founder-led onboarding — personal, direct, and straightforward
Preference for simple systems that solve one problem well
No obligation. No hard sales call. Just a practical review of how enquiries are currently handled at your clinic.
We look at your current channels — website forms, email, and how they feed into your existing process.
We walk through what happens after an enquiry arrives — who replies, when, and what happens if there's no response.
Together we identify the gaps — the enquiries that go cold, the follow-ups that don't happen, the leads with no clear status.
We'll be straightforward about whether the system is a genuine fit for your clinic's setup and volume.
No pressure. No follow-up sales sequence. You leave with a clear picture of what's happening in your current process.
"If RuneLeads isn't the right solution for your clinic, we'll tell you."
A clear map of where your enquiry handling currently breaks down
An honest view of what that's likely costing the clinic each month
Practical suggestions you can act on — whether you proceed with RuneLeads or not
No sales pressure, no follow-up sequence, no commitment required
15 minutes · No cost · No obligation · email hamza@runeleads.com
15 minutes. No cost. No commitment. You'll come away knowing where patients are dropping off and what to do about it — whether that's RuneLeads or not.
We'll respond within one business day to arrange your free 15-minute enquiry audit.
In the meantime, feel free to email hamza@runeleads.com directly.
runeleads.com
Hamza Janjua
Connect on LinkedIn →
Private dental clinics across the UK
📅
Calendar booking coming soon.
Until then, email hamza@runeleads.com to arrange your free 15-minute enquiry audit. We'll get back to you within one business day.
Book a free 15-minute enquiry audit.
No obligation. No hard sales call. Just a practical review of your current enquiry handling process — and an honest assessment of what, if anything, could be improved.
I'll walk through where patients are dropping off in your current process, what's being missed, and what to fix immediately — whether you proceed with RuneLeads or not.
On the call, we'll cover:
No pressure. No commitment. 15 minutes — and you'll know exactly what you're missing.
Built for private dental clinics in the UK · Founder-led onboarding · No contracts or setup fees.